Returns & Refund Policy

At Sabala Millets, we prioritize your health and satisfaction; however, due to the perishable nature of our food products, we only accept returns for items that arrive damaged or incorrect. Please initiate your request within 48 hours of delivery to ensure a swift resolution.

1

Inspect Your Package

Upon delivery, please check your millet products for any signs of tampering, leakage, or damage to the external packaging.

2

Contact Support

Email our team at [email protected] with your order number and clear photographs of the damaged or incorrect items.

3

Verification Process

Our quality assurance team will review your claim within 2 business days to verify the issue against our quality standards.

4

Resolution & Refund

Once approved, we will process a replacement or a full refund to your original payment method within 5-7 working days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing